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SUPPORT

If you would like to request more information on any of our services, please choose our information request form.

For support, please use the following e-mail addresses for their defined purpose only - and please do not cross post your e-mail to departments other than those specified here.

 
DNS Issues Anything to do with DNS - including domain name registration, changes in IP addressing, forward and reverse mapping of your domain, etc.. We can only make changes to domains and IP space we have control of - if your inquiry is for a zone outside of our control, we can only answer questions - we cannot initiate changes.
dnsadmin@cyberlynk.net
Network Abuse Including SPAM, denial of service, harrasment, etc. originating from within our network. Include your E-mail address, daytime phone number, and complete information on the offense being reported.
abuse@cyberlynk.net
Network Operations Anything to do with our network or your connection to our network. This includes your leased line trouble reports, service questions, routing issues, etc.
noc@cyberlynk.net
Tech Support Anything to do with accessing your dial-up, web site configuration issues, mail server management or mailbox creation, and client software configuration.
support@cyberlynk.net

 
PLEASE NOTE Cyberlynk uses a trouble ticketing system to handle the resolution of issues pertaining to our network. It is important that you include complete information with your support E-mails including:
  • Account ID (Name)
  • Domain, server, login, or E-mail address which is affected
  • A description of the problem or condition

For more information on any of our services, please contact us at:

CyberLynk Network, Inc.
10125 S. 52nd Street
Franklin, WI 53132

414.858.9335 voice
800.862.5965
414.858.9336 fax
sales@cyberlynk.net

 

 

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